Category Archives for "Neck Pain"

Concussion and Whiplash with Wil Seto

Mark: Hi, it's Mark from TLR. I'm here with Wil Seto. He's the owner, the chief physiotherapist at Insync Physiotherapy, sports physiotherapy in Vancouver, BC on Cambie Street. And we're going to talk about concussion and whiplash. Are you doing Wil? 

Wil: Yeah, I'm doing great. Thanks Mark. Yeah, so quite often when people get a concussion, like whether it's like from a sports injuries, you know it's quite common with contact sports, and you get a neck injury related with that. And quite often that concussion can be missed. Or, you know, it could be so mild. 

Another area that right now that we're seeing sort of the combo of concussions and whiplash is motor vehicle accidents. And so I guess really to look at a concussion is essentially a brain injury. And what that means is that you've had like a force that's imparted in the skull, or, you know, your brain gets rattled. And you're essentially you have a injury to your brain. It's really hard to classify and it's hard to classify because a lot of the times you can have these symptoms and you do all these different tests like you know, an MRI or scans and all that stuff, and it can be negative. Because the brain is so complex. 

But the fact of the matter is that, you know, quite often when you have a concussion, you don't want to rule out a neck injury or whiplash. And in fact, quite often when you're able to treat the symptoms related to whiplash, because sometimes they can sort of overlap. Then you can actually also be helping the concussion type of stuff too.

Mark: So someone comes in and they think they've had a concussion or they have some symptoms. How do you go about diagnosing? 

Wil: Yeah. The biggest thing is you know, when I'm working with a sports team or with athletes and if it happens like in the moment or on the field of whatever at the time, then we run through a concussion screen test. And then there's all these things that we take them through. And then also in terms of subjectively, they tell us what's going on and we can sort of ascertain that we think that they might've sustained a concussion. 

And then when they come into the clinic and they're still feeling certain symptoms, you know, that they're having and we can do certain tests too, as well and to help measure that as well objectively. But ultimately those tests are definitely a good screening tool. So there's definitely a battery of tests from questions that we ask specifically. So the subjective exam is really important. And then also looking at a few objective tests and exams that we go through.

Mark: And how does that tie in with whiplash? What's different about diagnosing that? 

Wil: Well, so this is where there's a lot of similarity. Like for example, one of the biggest complaints with concussion that people get is that they may feel headachy, or they may feel like just the biggest one, you know, they're sensitive to light, sound you know, all that kind of stuff.

And those are sort of the more common types of head injuries that you can get where the symptoms overlap with a whiplash. So with whiplash, there's also different degrees of it, obviously. But like when you're looking at sort of where it starts to kind of overlap in terms of the symptoms, definitely those are the biggest ones.

And a large part of that too, if you also just think of the nervous system and the nerves that come out from the brain to the spinal cord, out to the neck, they are interconnected. And then also with the specific areas of the neck, with the muscles, and if you injure the muscles and the joints and then you have the nerves firing around those areas, and then they go back up into the spinal cord and the brainstem, then sometimes can be very confusing.

And you're not really sure what's causing what, because like a headache could be something related to the concussion. Or something related to your whiplash or your sprained neck or whatever that you've had going on. Cause you can get like also the muscle type of what we call a cervicogenic type of headache where it's coming from your neck.

Mark: So what kind of treatment protocols would be typical? 

Wil: Yeah. So there's specific stuff that is related to concussion treatment. But then when we're looking at treating the neck and if it's whiplash related, we're looking at specific things that are related with the mobility and the movement and function. So when I say function of the neck what we're we're talking about is how the muscles are moving and the way that they help the joints move. So you want to restore that joint mobility. But also that functional mobility that joint or joints, you're in respect to how the musculature are working together.

So if you have a whiplash injury where your joints are sprained, then quite often you get a lot of muscle spasming along with that. And so you get all this sort of a sequela things going on. So you want to try and normalize that. So you want to try and get some more normalized mobility.

And one of the biggest important things to do is that you're not increasing the bad symptoms that you're getting, where it stays even longer. Like you want to be gentle with it. So in an acute situation, you probably do want to let it rest a little bit. Because if it's an acute injury, you got to give that time to allow that acute aspect of it to settle right down.

And then once that part settled down a little more, then you can start to work on the mobility. And there's actually some research to show that there is actually some good results when you activate and you start to get things mobilized and moving to the neck to get it better, faster, and also in the long-term. And then also some correlation with working on whiplash and the whiplash symptoms in relation to the concussion. 

 Mark: And what would the typical healing protocol timeframe be? 

Wil: Oh, that's kind of a loaded question because, you know, with a concussion it's difficult. And then also it's hard to classify. Like there's just so many iterations of how the sports physiotherapy and the sports medicine and the medical community I've been trying to classify acute concussions. There was one point where the classified as mild and complex, well, you know, they don't really do that anymore.

And a lot of it is based on after the fact than the symptomology. And like what they're experiencing and how well they're recovering, like, Oh, okay well that was a complex concussion is what they classified it before, when they used to use that kind of a grading system. So it's really difficult.

And I think with whiplash, I think it's a little bit easier, you know, like if it's just an isolated whiplash, but then when you have whiplash and concussion it really depends on how they're presenting with those concussion and brain injury symptoms and dysfunctions.

So it can be really debilitating where they can't even like go out daylight. And stare at a screen for more than five minutes kind of thing. And those are cognitive processes. Like those are a lot of things that really affect you know, especially present day function, like we're on a screen. People are working on a computer a lot these days.

And so that's huge. And so then when you're looking at those factors and then also, there's this sort of research done on the visual aspect and the visual cortex and how that's been affected. So it's a really difficult question to answer. And I think that what we need to do is look at some of the things that we can address, like the dysfunctions in the neck. And because there can be relationships where there's, you know pain and stiffness and mobility in certain parts. That I have a direct connection with symptoms similar to concussions. 

So the headaches, like I was saying, for example and that can be sometimes mediated by working on mobility and restoring that functional mobility. So not just at the joint level, but the muscle level, and then even just doing some specific concussion rehab stuff as well. And I think this is an area that's just so rich to really you know, still continue to explore on the rehab level. But I think it's been shown that it's good to work on both and make sure that you address both the whiplash and the concussion.

Mark: So if you've had a concussion or you suspect you've had a concussion or you've got some neck pain, you suspect maybe you've had a whiplash, a car accident, you've been playing soccer, you've been playing football, hockey, et cetera. Something happened where you bonked the old coconut. Get ahold of Wil. Book online at or call the office at (604) 566-9716. You have to call and book ahead. He's booked up, but he can get you feeling better, fast. Or any of the other physiotherapists that Insync Physio. Get in there. Get after it. Get feeling better as soon as possible. Thanks Wil. 

Wil: Thanks Mark.

Neck Pain – Heather Camenzind

Mark: Hi, it's Mark from Top Local. I'm here with Heather Camenzind of Insync Physio in Vancouver. And we're going to talk about neck pain. Are you seeing a lot of neck pain these days, Heather? 

Heather: Yes, I'm seeing quite a bit of it actually. So I'm seeing one person in particular, she's coming in for a lot of neck pain. Due the pandemic, she's working from home. So we've been working a lot on her home set up just including trying to raise her computer up a little bit for her. Not working on the couch in a slouch position. So she's trying to create a desk, like situation for her. 

But we're also talking about just trying to increase her movement quite a bit and trying to build in ways that she can do that throughout her day. 

Mark: So what does that look like? 

Heather: Yeah. So I think just with people working from home a lot, and we get stuck in this work, work, work mode. And we're forgetting that when we were going to the office, how much movement, just that in itself builds in throughout the day. 

The act of getting yourself ready. The traveling to your workplace, walking from the train or your car, to the amount that you've actually looked and turned around and moved your neck and head. And now people are, we're waking up. We're probably looking on our phones for the news or something in the morning, and then we're plugging into the computer. We're not really actually moving quite as much as we want to. 

And a lot of people are doing exactly what we're doing. We're Zoom or talking video conference. So a lot of people are in, and they're describing these meetings to me. And some people say they're all day they're six hour meetings that people are on their computers and they're looking straight ahead. 

If you were in your office, you would turn and look at people and maybe you would stretch, get up for a glass of water. And all of that movement that was built in throughout our day is lacking now. So we're trying to develop strategies with clients that they put a timer on for themselves. To remembering that they get up and they move around their apartment or house, something that they're moving half an hour or every hour, at least every hour. Encouraging people to get up, do some stretching, just stretch your neck, doesn't even have to be a big stretch. Just move your neck, twist your neck, look over your shoulder.

And then also I've been encouraging people to reach over their heads. This is so good. It gets your shoulders going, gets your mid back moving. That gets really kind of rounded and hunched. So just reaching overhead. It actually feels really good to just reach overhead. And just to give your body a little kind of movement and some shape because we're so forward these days. 

So it strategies like that, just it's nothing simple. It's just remembering to do it. And we were getting in this work, work, work mode that we feel like we have to be on all the time, I think. And we want to change those habits for people. That you don't get that like, couple of minutes chit chat with people that you used to when you were going to get your water, your coffee or something like that. Those things are lacking these days.

Mark: So when someone comes in with neck pain like that, how do you diagnose it? And then what's the protocol to get them feeling less neck pain. 

Heather: That's a great question. So a lot of it's just history kind of figuring out what could be contributing to their neck pain. Some people have a history of a prior car accident or a ski accident or something like that.

So knowing people's histories of what could be potentially contributing to something is key. So we do a detailed history. As well as then we just talk about what your day looks like in general. When you experience the neck pain? Is it in the morning or is it in the evening? Is it all day long? Could that neck pain be contributing to headaches that people get. A lot of neck pain refers up and contributes to headaches for people. So detailed history is very important. 

And then we go into just a basic assessment. So looking at how people move. Can they rotate? Can they twist? How do they do that? Also looking at their shoulder mobility, kind of like I referenced earlier, reaching up over your head. And also their mid back. So a lot of neck pain can be contributed to stiffness in the shoulders as well as through like the chest and the thorax. So your mid back. So we want to make sure that those things can move and have the ability to move as well. 

Mark: So, how do you actually treat for that? Is that all manual manipulation, like getting in there and loosening things up? Is it the horrors of needles? How do you actually get it loosened up?

Heather: It's often a combination. So you chat with people about what they're comfortable with. Often some manual therapy, so hands-on therapy. So working on the joints, getting those moving can be something as simple as like massage, just some, some muscle release and fascial release a little bit in there.

Some people, or actually a lot of people respond well to needles. It doesn't have to be needles though, but IMS is a great way to release muscle tension. And then From there, it's teaching the client, talking to them about movement strategies. Like I referenced earlier. 

They can only see me so much. They can see me probably for about half an hour in the week and the rest is up to them. So we try to kind of use the analogy as I'm their coach. We kind of talk about the strategy and they kind of go and try to implement the strategy. So moving and then a lot of it's stretching. So teaching them how to stretch properly.

And then also sometimes it involves some strength. So just getting your mid back muscles stronger, but a lot of it I find we can get with just implementing some movement strategies or stretching on a daily basis. 

Mark: And how often, or how much of a contributor is, are these evil devices that we tend to want to spend way too much time staring down at. 

Heather: Yeah. So I think it's all a big portion and we're actually seeing younger and younger people come in and start to complain about neck pain. And it's because we're on devices so much and often the way they are it's like as you said, you're looking down all the time. And so it's contributing to, people just kind of this like head, we call it head forward posture. So it's kind of this chin poke. So teaching people to sit up tall. And it doesn't mean it has to be like strong military posture that makes our backs really sore really quickly.

So it's just imagining, something's just pulling you up tall and you don't have to be perfect posture, but just upright posture, is key. 

Mark: Perfect, and how long to relieve kind of this sort of neck pain that you're seeing a bit of a epidemic of these days. 

Heather: Yeah, it varies on everybody. It depends on what would be the contributing factors. Sometimes just teaching people to move more. And if they're compliant and they actually do what they should do, they can alleviate their neck pain quite quickly. They find the movement really helps. Some people, it takes a little bit longer.

If there's something else that maybe is underlying there. You talk to a lot of people and they're having an acute moment of neck pain. But you start to talk to them and they do have a history of kind of a chronic neck pain. You're like, yeah every once in a while, it kind of, people say, goes out.

Can get a kink in the neck. You wake up funny and you can't move. So those people tend to maybe take a little bit longer. So if it's just something acute, like just, you woke up with something and it's your first time of neck pain, or you are having just this kind of epidemic, as you say, of lots of neck pain, just from people working at home.

If they elicit strategies at home, they can be quite successful and maybe it takes a few weeks, maybe a month to kind of make those changes. It takes time to change habits but maybe a month to six weeks. And then sometimes if it's something else that's a little bit more complicated would take a little bit longer.

Mark: If you have neck pain, if you have a pain in the neck, divorce him. Yeah. Other than that, call Insync Physio. You can book an appointment to see Heather at Or you can call the office on Cambie Street, (604) 566-9716. Book your appointment. Get in there, get your neck pain solved. Thanks Heather.

Heather: Thanks, bye.

Neck Pain & Injuries – Raise the Roof!

Loop the band around your hands and have your elbows bent at 90 degrees by your side. Keeping your palms facing downwards towards the floor, spread your palms so that the hands are in line with your shoulders.

Driving through the elbows, and keeping your hands shoulder width apart, slowly elevate your hands to the level of your face and up over your head. Do not lose the parallel alignment of your hands and arms and do not bend your elbows (flexing your biceps).

You should be feeling this work through the back of your shoulders, and the back part of your neck and upper back.

This is a great exercise to build more core strength in your neck if you are recovering from chronic neck pain or a neck injury. If you have pain or problems doing this exercise consult your local Physiotherapist before continuing. 

Neck Strain Injuries – Core Neck Strength Moderate Rows

This rowing progression exercise is a great way to build more core stability strength to help you rehab your neck strain injury. Using a looped band, make sure it’s anchored to a sturdy object. Wrap the first band around yourself & it should be around your shoulder blades and in line with the back of your shoulder and armpit.

Then have a second band anchored & hold that second band in your hands. Ensure you have your arms on the inside of the first band. Press the tip of your tongue up against the roof of your mouth to engage the deep neck core stability muscles.

With your knees slightly bent, begin to row or pull your shoulders and elbows back. Focus on pulling your shoulders and shoulder blades back against the resistance of the band.

Repeat this for 10 repetitions doing 3 sets daily. 

Neck Strain Injuries – Core Neck Strength Basic Rows

A successful rehab regime for your neck injury means being able to get stronger in your upper quadrant and scapular muscles with your core neck stability strength. This is a good exercise to help with that.

Using a looped band, make sure it’s anchored to a sturdy object. Then wrap the band around yourself, the band should be around your shoulder blades and in line with the back of your shoulder and armpit. Ensure you have your arms on the inside of the band.

Press the tip of your tongue up against the roof of your mouth to engage the deep neck core stability muscles. With your knees slightly bent, begin to row or pull your shoulders and elbows back.

Focus on pulling your shoulders and the shoulder blades back against the resistance of the band. Repeat this for 10 repetitions doing 3 sets daily. 

Relieve Chronic Neck Pain – Upright Row

This rowing exercise can help relieve chronic neck pain by strengthening muscles to support a more neutral spine posture.

Using a looped band, make sure it’s anchored to a sturdy object. Wrap the band around yourself & it should be around your shoulder blades and in line with the back of your shoulder and armpit.

Ensure you have your arms on the inside the band. With your knees slightly bent, begin to row or pull your shoulders and elbows back. Focus on pulling your shoulders and shoulder blades back against the resistance of the band.

Repeat this for 10 repetitions doing 3 sets daily. 

Neck Pain and Stiffness – Small Ball Release

This is a great exercise to help relieve neck tension.

Grab a soft or moderately hard ball, ideally the ball should be about 3-3.5 inches in diameter. Lie down with the ball behind your head. Then slowly rotate your head side to side, gently massaging the base of the head and your neck.

If you require more pressure, simply place your hands on your forehead. You do not need to push down with your hands; the weight of your hands should be more than enough. 

Wall Angels – Postural Neck and Back Pain

The wall angel is a simple exercise to open up your shoulders and strengthen the postural muscles of your back. It will also help improve shoulder rotation, normalize activation of muscle patterns in the upper back, scapular mobility, front of the shoulders and chest areas.

Start by standing tall with you butt, shoulder blades and head touching the wall. Keep your head up and your chin slightly tucked in and lower back from over arching. Bring your forearms up against the wall with the elbows bent. Then slide them up and down in the comfortable range making wall angels for 10 repetitions doing 3 sets each day.

If you’re unsure about the exercise or have any uncertainty about what you’re doing, consult your local Physiotherapist before continuing.

Whiplash Associated Disorder – Adam Mann

Mark: Hi, it's Mark from Top Local. I'm here with Adam Mann of Insync Physio in Vancouver. Insync has been voted over and over best physiotherapists in Vancouver as voted by their customers. And Adam's an expert in all sorts of things. And today we're going to talk about whiplash associated disorder. What the heck is this? 

Adam: So whiplash associated disorder is basically in its classic form a hyperextension injury of the neck. But really it's just a rapid movement of the neck, which causes some strain of the very deep muscles inside of the neck that connect to some of the vertebraes.

Classic example is after motor vehicle accidents. So people get rear ended and they're neck hyperextends and then some of the muscles and stabilizing tissues in the front of the neck may get stretched and it's considered a very wide spectrum of injuries. So, yeah, that's basically whiplash.

Mark: So I'm sure it happened in many other things. If you're falling, in different sports or if you fall rock climbing and get it hyperextended backwards or skiing or hockey checked into the boards from behind, soccer, et cetera, et cetera. So, how do you treat it? 

Adam: So it really is quite complex. And that's the thing, you said it exactly. It doesn't have to come from a motor vehicle accident. It can come from a sports injury, any sort of rapid motion in the neck. And because the force, which is acting on the neck or the direction where the neck was moving, can cause particular muscles to be strained. And so overall the presentation is quite complex and it's case specific. 

Today I was going to talk about one case in particular where someone was T-boned, and they were hit from the side, so their neck was whipped over to the right side. And so they had experienced a whole bunch of pain just rating down onto the left shoulder and neck. So how did we treat it? Good question. 

The first thing we did was, we had to check some of the secondary injuries. So the assessment was quite complex because this person also received a bruised rib from the seatbelt and was experiencing what we call cognitive fog, which is a sign of a concussion. So when we assessed it, we want to make sure we weren't missing anything.

And so we ruled out a lot of the red flags that might occur. We did that through a thorough cranial nerve assessment, and we also looked at some of the ligaments in the neck to make sure that the neck was stable. We found that it was stable and then we could move on to the proper safe orthopedic treatment.

Mark: So, what does that consist of, safe orthopedic treatment? What do you actually do? 

Adam: Good question. So for this person in particular, it involved a little bit of manual therapy, so making sure that we could relax some of the tone of the muscles in the area. So in particular, the way I describe this, is that you have stabilizer muscles and these are posture muscles that help to make sure that we can move in a controlled manner.

And then we have moving muscles. This is an oversimplification, but, in general, those are the ones that we use for lifting and for moving. And in particular after this type of injury, I find that a lot of the muscles that are moving muscles really, really tense up and they try to take on the role of the posture muscles.

So the first thing that I found pretty effective is once we found this person was safe and physiotherapy was the right option, was to just kind of get those muscles to relax and then work on some of the deep neck flexors. So these are muscles that are really, really, really deep into the spine that you can't palpate or feel. And we work on stabilizing those. 

So we teach them an exercise where really we're just rocking the neck back and forth, quite gently in the pain free range. We do it in a way where we're not tensing up all the other muscles that would cause more injury. So that's the start of the treatment.

When we're talking about how we progress treatment from there, we have to deal with some of the other injuries that this person also suffered. So they had a bruised rib. So we worked on basically mobility in the chest area or the thorax. And we started eventually doing some basic concussion exercises, which would involve some eye tracking or vestibular movements.

And then from there, once we had strengthened the neck and we were able to gain more active range of motion, like mobility through the chest and through the neck, we were able to start some strengthening. 

Mark: So that's the protocol basically you followed, what's the general prognosis and in this case, how long did it take to get better, but what's more typical?

Adam:  So this was a complex case. So it took a little bit longer, took about, I'd say 12 weeks. Because it was a motor vehicle accident. It was an ICBC claim. So we actually were able to get a vestibular therapist to assist with some of the concussion related symptoms. And that can take a long time. So depending on how severe or significant of a concussion it is, it can take a year or two. But in this case, we were able to get that person's pain under control within 12 weeks and their range of motion back up to normal. And their concussion had subsided after about eight weeks. So that's the outcome of the case. 

Mark: And more typically with other folks?

Adam: Whiplash associated disorder is usually broken down into four categories. So the first category is just pain. The second category is range of motion and pain deficits. The third category is if there's actually a nerve injury, this person didn't have a nerve injury. So they were whiplash associated disorder two. And whiplash associated disorder four is actually like a fracture. So again, when we look at the categorization, she was a whiplash associated disorder two. And that was like a big spectrum. And I would say, you know, 12 weeks is quite typical, but if someone is a very minor whiplash associated disorder, it can be, you know, eight weeks, six weeks, four weeks. It's really a big spectrum. 

Mark: There you go. If you've had a whiplash injury in recent times, which is the best time to address any kind of injury. Or if it's been something that's been nagging and bothering you and you need some help, you want to get rid of that pain. Insync Physio, ask for Adam Mann. You can book online  at They have two offices, Vancouver and North Burnaby. So if you want the Vancouver office, you want to talk to a human being (604) 566-9716 to book, or in Burnaby (604) 298-4878. Thanks Adam. 

Adam: Hey, have a good day.

Neck Injuries, Neuropathies

Mark: Hi, it's Mark from Top Local. I'm here with Wil Seto of Insync Physio in Vancouver. Repeatedly voted one of the best physiotherapy offices in Vancouver and Wil has just been voted one of the top three physiotherapists in Vancouver. Congratulations Wil. How you doing? 

Will: Yeah, I'm doing great, Mark. Thanks, and that was a total surprise. It's always great to be recognized. And I really obviously appreciate that. Things are definitely going great on my end. Can't complain. 

Mark: Let's talk about neck injuries, that's what we have on the agenda today. Neuropathies, what's a neuropathy?

Will: So first of all, I think the easiest way to kind of get into it is, looking at a client that came in, that that actually presents with that. So, we had this 57 year old woman, who's a golfer, that walked into our clinic and she presented with some interesting symptoms. The first thing she said to me, "Hey, I've got this pain going down my arm in my hand and my wrist, and it's been going on since April. So, the last four months, four and a half months, and it's just not going away. I've been seeing a chiropractor and massage makes it worse." 

And she actually saw her family doctor and her family doctor diagnosed her with carpal tunnel syndrome. It was interesting in that I was you know, taking her history, kind of dived into the questioning of what was going on, you know. 

She's, like I said, she's a golfer, she's retired, but she ran a successful business where she  was on the computer lots. And so there's a lot of sedentary stuff involved. And so it turns out she has this thing called the neuropathy going on in her whole upper extremity and relating to her neck.

What it is essentially is basically a malfunction or dysfunction of the nerve, that causes a lot of hypersensitivity. The word hypersensitivity is the medical term that they used for when a nerve is not functioning properly. It's just basically over firing for whatever reason and it's usually due to a minor injury, right. 

A minor irritation and that irritation, it turned out that it was coming from the woman's neck because she definitely didn't have the range. And her specific joints in the neck were fixated and a lot of the muscles in her neck and leading down to sort of the shoulder area, which is all related, were shortening to the extent where they were basically causing a lot of alignment issues.

 There's specific tests that we do that are able to help us diagnose, is this a neuropathy? And so with the hypersensitivity, there really isn't a major injury going on and you do scans on it and you do whatever x-rays, and stuff like that, and it won't necessarily show much going on.

You do these other different tests and adds up to what we would call neuropathy in terms of the hypersensitivity of these nerves. And that's basically what it is. 

Mark: So what kind of treatment protocol did you initiate with her?  

Will: Looking at what her impairments were. There were three major things going on, right? So with her neck, she had limited mobility because of the neck joints, and that was causing a lot of other mobility issues. This is chronic, too. So other thing that as you're ascertaining this, and we're assessing this, that this isn't something that just happens overnight or the span of two weeks. She's been having symptoms since April, it's been going on way longer than April.

Because of that and her neck issue, it's causing a lot of this type of immobility or lack of mobility, not just in the joints, in the range of motion of her neck itself, but also the nervous system and the nerves related dermatomal myotomal spread of what was giving her symptoms down into her hand and her wrist.

So we did three major things. We helped to restore her mobility and her neck, a combination of manual therapy and then some exercises to reinforce that mobility. And then number two, we assessed her neurodynamic system. So that's a bit of a mouthful there. So what that means is we assessed how her nervous system and her nerves are moving and functioning and we mobilized it. We used some hands on therapy to increase the mobility of that. So it was very specific techniques. And then we gave her some exercises to reinforce that mobility. 

The third thing was, is really applying something. So her muscles were like this, and looking at how can we actually help to relieve that tension and that compression in all those multiple segments, so that way things can move better overall as a whole. One of the really effective treatment techniques was using something called IMS, and IMS stands for intramuscular stimulation. What it is is the application of acupuncture needles that basically restores these neuropathies and releases these is the spasms in these tight muscle bands, so that way it relieves pressure on the joints and allows things to move better. 

Essentially it allows like sort of a reset if you wanted to describe it, for that whole neurophysiological system. And then the last, actually major component of the treatment - so those are the three main areas, but then you have to actually look at helping the client understand the actual dysfunction or the issue and what this is, because the education component is actually one of the key things. Educate her about what neuropathy is and how we can fix it.

So those are the key things. And we do all these things and they make it a little bit better, but they're not going to get 100% better. They're not going to also understand how to prevent this from happening, because as much as I want to keep treating her, you know, lots and lots and lots, I don't like that actually.

What I want to do is I want to actually be able to help her in three visits. After the first visit, she no longer had any more of those symptoms, and all I did was treat her neck. It wasn't even carpal tunnel syndrome. 

Mark: So what was the final outcome of the treatments? 

Will: Basically she came in for third session earlier this week and she was pretty much she went from coming in to see me. She was like at 55, 60% over overall functioning and impairment to like almost a hundred percent. And she like hadn't played golf and then she would go and play golf this weekend for the first time.

Mark: Nice. So there you go. If you have a problem with your neck or any kind of phantom pains that are suddenly turned chronic, it's been a few months, the guys to see our Insync Physio. You can reach them at Vancouver office (604) 566-9716. They're on Cambie Street really convenient to find or in North Burnaby, (604) 298-4878. You can book online as well at the website. - both offices. You have to call and book. They're always busy. They're always popular. They're always helping people and they will help you get better and moving freely. Thanks Wil.

Will: Great. Thanks Mark. Hope that helps.

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